Element451Integrations Guide

Banner SSN Bug

Updated Article

Element451 → Ethos#

When sending data to Banner via Ethos, additional processing may be required when the partner is has version 12 of /api/persons.

Due to a known Ellucian issue (PD0006931), version 12 does not support updating the SSN field.

Error returned:

  • bannerUdcId cannot be created or updated through the persons entity

Integration Behavior#

To address this limitation, Element451 uses a two-step process:

  1. /api/persons (v12)
    • Used to update all standard person data
  2. /api/persons (v8)
    • Called at the end of the process
    • Used specifically to update the SSN

This ensures that all person data, including SSN, is successfully written to Banner despite the limitation in version 12.