CFNC records sync to Element on a predetermined schedule.  As of this time, there is no way for a partner to manually trigger a sync to happen without talking to an Element451 staff member.  During UAT, a partner will work with the integrations specialist to test the sync by directly supplying records to sync.  Once the integration is live, it happens on a schedule.

UAT/Manual Syncing

During UAT, an Element staff member will request a list of records you would like to have sync’d from CFNC into Element.  They will ask for a list of records to sync in the following format:

(The UserApplication ID is usually formatted like: UserApplication/#########-A).

The Element staff member will sync in application data as well as the PDF of the application for you to review from CFNC.

If there is ever a need for a manual sync to happen for a given record after UAT, a partner can work with Live Support and request a sync, providing the same information of “UserApplication ID | Student Name”

Scheduled Syncs

Once a partner is live, all syncs happen automatically on a schedule.  By default, CFNC applications are sync’d every hour with the PDFs of the application syncing about 30 minutes after the hour.  However, if a partner needs them to sync on a quicker schedule, it can be requested.

Transcripts always sync into Element every 30 minutes after every 3 hours.

Reviewing the Integration Log

Just like for SIS sync’d data, the Integration Log also will show CFNC application data sync information.  It shows:

We recommend reviewing the Integration Log at least daily to identify and resolve issues early.


Accessing the Integration Log

  1. In Element451, navigate to: Profile Picture (top right) → Settings → Integrations

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  2. Select Integration Log from the left-hand menu

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