Element451 → Ethos
When syncing emergency contacts from Element451 to Ethos, the following fields are included.
Exported Fields
- First Name and Last Name
- Depending on the SIS configuration, these may be combined into a single Full Name field in Ethos
- Relationship / Relationship Type
- Colleague: Sends the text value from the Relationship field
- Banner: Sends the selected value from the Relationship Type field
- Is Primary (Colleague only)
- Determines the contact type in Ethos:
- Yes: Emergency Contact + Missing Person Contact
- No: Emergency Contact only
- Phone
- Only one phone number is sent due to Ethos requirements
- Selection logic:
- Cell phone is used if available
- If not, home phone is used
Matching Behavior
Before creating a new emergency contact, Element451:
- Retrieves existing emergency contacts from Ethos
- Compares them to the contact record in Element451
- Matching is based on First Name + Last Name
- If a match is found:
- The existing record is not updated (by default...an additional configuration can be enabled to allow this)
- If no match is found:
- A new emergency contact is created
Sync Behavior
After an emergency contact is successfully created:
- Element451 does not update the record by default (this can be enabled if requested…see Updating Emergency Contacts below)